Oneofakindyarns is sold via Oneofakindyarns.co.za during shop updates only. The shop remains empty between updates.

Shop update dates are announced here on the website homepage and on Facebook and Instagram a few days in advance. I work from home and I try to keep a balance, once a collection of colourways is complete to my artistic feel the shop is then updated.

When I add a new collection to the website, I post about it on Instagram and Facebook the yarn is then sold first-come-first-serve.

Oneofakindyarns is a small home based business, the amount of admin that goes with each skein are done by one person so does the dye, wash, winding, labeling and photography of each skein one person handling everything about it. Skeins are not mass produced in a factory.

Skeins are only reserved once an order was successfully checked out and paid for. While in the cart, the stock can sell out. In this case, it will not be possible to check out an order until the sold out items were removed from the cart.

Oneofakindyarns ships worldwide via DHL door-to-door couriers, a reliable service with comprehensive online tracking. Shipping within South Africa is via Aramex.

International parcels will be billed separately via PayPal as the shipping charge are not included on the shop for international orders, once that payment is received the parcel will be shipped.

We use DHL for international shipping and this will be billed separately once the parcel is packed and weighed

NO VAT and NO import taxes/duties are included – where applicable, these charges will be payable by the receiver to the authorities in their country.

 

Yes, I do combine multiple orders into one parcel when possible and the refund if any are then communicated between me and the client.

Typically parcels to Europe and the US are delivered within a few days and within 2 weeks to most other destinations. Full tracking is available via the DHL website.

I do not have a brick and mortar shop, the yarn is sold via the website at shop updates only. I do not take pre-orders or custom orders.

No, unfortunately the way I create the yarn is a non repeatable process so there’s not a fixed recipe and that makes it difficult to put out any pre-orders

Oneofakindyarns is sold ONLY through oneofakindyarns.co.za at shop updates. I am not able to stock other stores at this time.

Yes, I do combine multiple orders into one parcel when possible and the refund if any are then communicated between me and the client.

Because Oneofakindyarns are so unique the collection for each shop update varies, which unfolds as the artistic inspiration comes and our colorways differ quite a lot from batch to batch!